ZUMI. Guarantees all products against material and manufacturing defects. If your product has a defect, please fill out the Warranty Form below so we can get you and your dog back on the trail!
Just the product in question. We don’t care where it was bought or if it was a gift, it it has the name ZUMI. on it and there is a material or manufacturing defect, we’ll help you.
ZUMI. does reserve the right to replace or credit defective products at our discretion. We will not cover normal wear and tear (damage that naturally and inevitably occurs as a result of normal wear or again from awesome adventures), damage from mischievous dogs, incidental damage or damage caused by improper use. Any alterations, modifications, negligence or use for a purpose other than for which it was designed is not covered.
We understand that things happen and we never underestimate the unknown. If your product is damaged as the result of one of those freak accidents or a super sneaky and determined pup, don’t hesitate to contact us. We are always willing to see what we can do to help.
Please complete the form completely and accurately.